Consumer affairs have seen some of the biggest changes with the restructuring of the Commission, with Ms Spanou’s directorate moving from DG SANCO to DG JUST, and consumer policy concentrated into one portfolio belonging to Věra Jourová, Commissioner for Justice, Consumers & Gender Equality.
Ms Spanou will outline what these changes will mean in practice, and her directorate’s priorities, in a year with huge significance to the Digital Single Market; a project with potentially huge ramifications for European consumer policy as it aims to allow consumers to access services and media on electronic devices wherever they are in Europe, and subject companies to the same consumer rules regardless of where the server is based.
Participants will hear
the keynote from Ms Spanou over a two-course lunch, before getting the
chance to pose their questions in a moderated Q&A session.
Director, Consumer, DG Justice | European Commission
Despina Spanou is the Director for Consumer Affairs at the Directorate-General for Justice and Consumers . Since 2013 she heads the directorate in charge of consumer policy including consumer and marketing law, redress and enforcement, and consumers’ safety. From 2010 to 2013 she served as Principal Adviser to the Directorate-General for Health and Consumers and was responsible for communication and stakeholders. She was previously the Deputy Head of Cabinet for the European Commissioner for Health and Consumers Mr. Kyprianou (2004-2008) and for the Commissioner for Health, and later Education & Culture, Mrs. Vassiliou (2008-2010). Despina Spanou started her career at the European Commission at the Directorate General for Competition. She had previously practised European law with the Brussels branch of a US law firm. She is a qualified lawyer, a member of the Athens Bar Association and holds a Ph.D. in European law from the University of Cambridge.